Chief Minister's Public Grievance Redressal Cell
This is a Government of Kerala web portal (www.cmo.kerala.gov.in) facilitating the citizens to register and review the status of petitions registered, which needs the special attention of the government Redress of citizens' grievances, being one of the most productive indicators of the good governance in a State, the government formulates public grievance redressal mechanisms for effective and timely redressal/ settlement of citizens' grievances. The government has been making endeavors to bring excellence in public service delivery in a meaningful way by effectively coordinating with different departments or strata of the government.
District Nodal Officer
Sri. Sinoj T S,
Addl.Superindendent of Police,
 
Land No. 0480-2224002
 
IAPS -Internal Administrative Processing System
iAPS is a web based application to be used in the Administrative Offices and Subordinate Offices of Police Department. The intention of the project is to make the activities in the Department more transparent both with the public and with the Police Personnel itself. The software is developed by Kerala State IT Mission through KELTRON. The Project has been sanctioned under State Plan Projects for the year 2010-2011 as per GO(Rt) No. 2178/2010/Home dtd 30/06/2010. The project has been implemented throughout the department through State Crime Record Bureau, Thiruvananthapuram.
 
Resource Persons
| Name | Email ID | Mobile Number |
|---|---|---|
| A P Anvar, Junior Superintendent, Police Headquarters Thiruvananthapuram | dmusz1spark.pol@kerala.gov.in | 9497965363 |
| Benny Thomas, Junior Superintendent, MSP, Malappuram | dmunz1spark.pol@kerala.gov.in | 9497965361 |
| K Preman, Cashier, Kannur City | dmunz2spark.pol@kerala.gov.in | 9497965362 |
| N Sanal Kumar, Senior Superintendent, Police Headquarters, Thiruvananthapuram | spark.pol@kerala.gov.in, dmusz2spark.pol@kerala.gov.in | 9497965360, 9497900577 |
Thiruvananthapuram SPARK PMU   0471-2579700         
The project started in Police Department from July 2007 onwards. For the first time in this Department, the project had been successfully implemented in Police Head Quarters in August 2007 itself. Thereafter continuous Training Programme had been arranged in this Department and by April 2009 all offices in Police Department throughout the State had processed their monthly Salary Bills through SPARK. The following members of Police Department are functioning as Nodal Officer and Department Management Users for monitoring the Project.
SPARK District Nodal Officer
SUMA M G,
Senior Clerk , District Police Office, Thrissur Rural.
dmunz1spark.pol@kerala.gov.in
9495276641
SPARK Help Desk In Police Department
| Name | Designation | Phone | |
|---|---|---|---|
| Sanal Kumar |
Spark Nodal Officer and DMU Senior Superintendent, Police Headquarters, Thiruvananthapuram |
spark.pol@kerala.gov.in, dmusz2spark.pol@kerala.gov.in | 9497965360, 9497900577 |
| Anvar A.P |
DMU SZ-1 Jr. Superintendent, Telecommunication, Thiruvananthapuram |
dmusz1spark.pol@kerala.gov.in | 9497965363 |
| Benny Thomas |
DMU NZ-1 Junior. Superintendent, MSP, Malappuram |
dmunz1spark.pol@kerala.gov.in | 9497965361 |
| Preman K |
DMU NZ-2 Cashier, KAP-4, Kannur. District Police Office, Kannur |
dmunz2spark.pol@kerala.gov.in | 9497965362 |
 
Last updated on Thursday 9th of October 2025 AM
149344